This is the form letter I use for Amazon. I send it to every customer I get. It helps me get more feedback, but more importantly, I've avoided getting negative feedback since I started using it.
hi, thanks so much for your Amazon order. Your item shipped today. You should get it in a few days.
If you're happy with your order, please consider leaving feedback. If you're not happy with your order, please contact me before leaving feedback and I'll make it right.
Thanks again for your order!
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